When I interviewed Olivia during the summer of 2024, I was collecting stories from higher education administrators about leadership and burnout. Olivia is a senior leader in academic affairs whose role, thanks to mandates by new leaders and people leaving the institution, includes what was previously the work of three people. Olivia told me she had planned to work into her 70s but now dreams of early retirement every day because of her huge workload and toxic executive leaders. She says,

Ted Lasso’s Playbook for Academic Leadership: Rethinking Performance Reviews
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its charm, but it also offered a masterclass in leadership. Ted’s approach—rooted in humility, emotional intelligence, and belief