The COVID-19 pandemic has changed virtually every aspect of everything we do. While we hope, and plan, that it will soon be controlled and that ‘life” will return to normal, there remains the possibility that its impact could extend well into the future and constitute a “new” normal. It will take many people working many years to document the short- and long-term consequences of this unprecedented intrusion into our lives.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
