I’ve written quite a bit about burnout in these pages—here, here, and here, for example. It’s important for leaders who work directly with faculty and other leaders to be able to recognize the signs of burnout and interact compassionately with those they lead to address symptoms and challenges of this institutional problem, which results from unrelenting organizational stress.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


