In Part I of this article I offered aspiring leaders in higher education three pointers about how not to approach leadership. In this installment I focus on what leaders should do, providing four suggestions for novice leaders who want to have a positive impact on their institutions. I hope you find these lessons encouraging and engaging as you seek to excel in your leadership positions.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
