Colleges and universities differ from most other organizations in that not everyone longs to be in charge. At corporations, government agencies, and even non-profits, staff members all seem intent on clawing their way up the ladder, while the intrigue within a typical homeowner’s association or youth sports league might shock Machiavelli.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


