Whoever said “Age ain’t nothing but a number” certainly never served as a division chair. I am equally certain that few division chairs have ever thought, “When I grow up, I plan on being the youngest chair in my division.” Yet after moving up the ranks from adjunct instructor to full-time faculty member to program coordinator, I found myself unenthusiastically assuming the crown jewel of academic management: division chairperson. In light of my youth, I wondered whether some faculty members expected me to use a high chair. My self-doubt and lack of information forced me to honestly assess my credentials, higher education skill set, and leadership abilities. There were lingering questions: Could I be an effective division chair? Was I simply too inexperienced? What would happen if I failed miserably? How could I address my self-doubt while gaining the confidence of others?

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


