A recent phenomenon practiced by a number of successful businesses, but almost unknown at colleges and universities, is the creation of a position known as chief listening officer (CLO). The
Community college administrators are responsible for many areas of the institutions they serve. Presidents, directors of student services, those in academic support, and deans and chairs of academic units are
Both large and small educational institutions feel compelled to respond to internal and external stakeholders about MOOC development, and for those institutions unable to partner with an organization such as
One of the lessons learned by many academic leaders is that all the insight and guidance provided by management books written for the corporate world don’t really work very well
We live in a world of distraction. Technology bombards us with new information every second of the day, making it hard to focus on any one thing. Yet one of
The field of computer science is ripe for a cultural change, says John Paxton, professor and department head of the computer science department at Montana State University. According to a
Evaluation of faculty teaching plays an important role in the success of the individual faculty member, the department, and, most importantly, student learning. And yet, many department leaders have had
When students arrive at their computers – or their phone screens – for the first day of their online courses, no faculty are physically present to guide them through the
Small institutions face their own unique set of challenges when it comes to starting an online program. “There are commonalities among small institutions as they think about their place in
Over the last two decades there have been occasional conference presentations and articles in the higher education literature about collectives of academic department chairs that meet to discuss a variety
