A recent phenomenon practiced by a number of successful businesses, but almost unknown at colleges and universities, is the creation of a position known as chief listening officer (CLO). The
Both large and small educational institutions feel compelled to respond to internal and external stakeholders about MOOC development, and for those institutions unable to partner with an organization such as
One of the lessons learned by many academic leaders is that all the insight and guidance provided by management books written for the corporate world don’t really work very well
We live in a world of distraction. Technology bombards us with new information every second of the day, making it hard to focus on any one thing. Yet one of
Over the last two decades there have been occasional conference presentations and articles in the higher education literature about collectives of academic department chairs that meet to discuss a variety
Strategic planning needs to be seen as a change process with a time horizon of three to five years. Anything less than three years is to be defined and acted
We can’t predict with certainty how changes in technology, student demographics, funding or government regulation will affect higher education institutions, but the need for certain leadership skills and traits will
In his role as vice president of learning and student success at John Tyler Community College, Bill Fiege faces a wide variety of issues—dealing with student concerns, allocating resources, and
Beginning a position as an academic leader can be challenging under any circumstances. But those challenges increase exponentially when you’re hired into an institution from the outside. You enter a
Last November, I gave an invited plenary session at the Lilly International Conference on College Teaching on how we transformed Sierra Nevada College (SNC) to embrace active learning, undergraduate research,
