When you’re the one in charge, it’s not always easy to get an honest, unvarnished look at what’s really happening within your organization. People try to put their best foot forward, tell you what they think you want to hear, or come with agendas. You can become so far removed from the end-user that it gets increasingly difficult to know if you’re meeting their needs.
Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence
Constance C. Relihan
May 18, 2026
