When you’re the one in charge, it’s not always easy to get an honest, unvarnished look at what’s really happening within your organization. People try to put their best foot forward, tell you what they think you want to hear, or come with agendas. You can become so far removed from the end-user that it gets increasingly difficult to know if you’re meeting their needs.

Leading Like Lasso: Leadership Skills That Build and Sustain Positive Organizational Culture
On his first day coaching English football, Ted Lasso, played by Jason Sudeikis, walks into the locker room with no playbook, no soccer experience, and no intention of pretending he