When I interviewed Olivia during the summer of 2024, I was collecting stories from higher education administrators about leadership and burnout. Olivia is a senior leader in academic affairs whose role, thanks to mandates by new leaders and people leaving the institution, includes what was previously the work of three people. Olivia told me she had planned to work into her 70s but now dreams of early retirement every day because of her huge workload and toxic executive leaders. She says,

Ted Lasso’s Playbook for Higher Education Job Descriptions
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its wholesome optimism, leadership wisdom, and unwavering belief in people. The coaching philosophy that Ted (Jason Sudeikis) embodies,