It’s increasingly common for colleges and universities to offer programs designed to help chairs, deans, and other academic administrators become more effective. Sometimes falling under a center for teaching and learning, at other times existing as an independent office for leadership and professional development, these programs reflect the recognition that college administrators often come to their jobs woefully underprepared for their responsibilities.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
