It’s increasingly common for colleges and universities to offer programs designed to help chairs, deans, and other academic administrators become more effective. Sometimes falling under a center for teaching and learning, at other times existing as an independent office for leadership and professional development, these programs reflect the recognition that college administrators often come to their jobs woefully underprepared for their responsibilities.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence

