Department heads and academic unit leaders in higher education occupy some of the most challenging administrative positions, balancing the often competing needs of faculty, students, and senior leadership. While all these stakeholders would agree that student learning is the core mission of higher education, the diverse needs of the different groups may seem to pit them against each other. For faculty, an overwhelming focus on student success initiatives may seem to come at the expense of their own well-being, leading to burnout and disengagement.

Ted Lasso’s Playbook for Academic Leadership: Rethinking Performance Reviews
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its charm, but it also offered a masterclass in leadership. Ted’s approach—rooted in humility, emotional intelligence, and belief