In a position such as department chair or dean where interpersonal skills are so important, you might think that all academic leaders would be extroverts. In fact, once while I was out on an interview, a university president (whose wife made a living administering personality profiles) told me that he’d never hire a dean who didn’t have a Myers-Briggs profile of ENTJ. (My own profile is INTJ, and needless to say, I wasn’t offered the job.) That incident taught me a lot about how even experienced academic leaders sometimes misunderstand what academic leadership is all about—not to mention that they sometimes misunderstand what purpose the MBTI (Myers-Briggs Type Indicator) is intended to serve.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


