Many academic departments now engage in annual cycles of assessment of student learning as well as departmental services. Best practices in higher education, reinforced by regional accrediting bodies, among others, dictate that only when departments assess student achievement and departmental initiatives, integrate those assessments meaningfully, and link them to resource allocation (as applicable) can they truly move down a path of continuous improvement. Yet can those assessments alone, important as they are, answer all the questions that departmental faculty and administrators pose about students, faculty, resources, and services? As a supplement to those assessment data, a set of pre-established, mission-centered metrics provides a barometer of the department’s health and vitality while informing timely decision making in a rapidly changing environment both inside and outside academia.

Ted Lasso’s Playbook for Higher Education Hiring Practices
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has not only taught us that football is life; it reminds us that leadership can make a significant difference in sport and