We may be committed to academic excellence, but when we examine our institutional data, it may show us gaps. We might see racial disparities in student, faculty, and staff diversity, retention, and graduation and promotion rates.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


