Over the past two decades, academic deans, directors, and faculty have struggled to develop an effective peer review process for online courses. Most institutional review processes begin and end with the Quality Matters (QM) standard, the most widely accepted quality standard in the field of online education. But while QM provides an industry standard for evaluating online course design using peer review, it does not address other aspects of online courses, such as course delivery and how an instructor engages with students.
Ted Lasso’s Playbook for Academic Leadership: Rethinking Performance Reviews
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its charm, but it also offered a masterclass in leadership. Ted’s approach—rooted in humility, emotional intelligence, and belief
Deborah Erickson and Katie Fischer
August 4, 2025
