Over the past two decades, academic deans, directors, and faculty have struggled to develop an effective peer review process for online courses. Most institutional review processes begin and end with the Quality Matters (QM) standard, the most widely accepted quality standard in the field of online education. But while QM provides an industry standard for evaluating online course design using peer review, it does not address other aspects of online courses, such as course delivery and how an instructor engages with students.
Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence
Constance C. Relihan
May 18, 2026
