It can be difficult to discuss the quality of online education as what constitutes quality is a complex issue and no single agreed-upon definition exists. Many factors can come into play when discussing the quality of online offerings, such as course design and facilitation, student academic achievement, student and faculty satisfaction, and retention. I’ve served as the director of online education at the University of Wisconsin–La Crosse since 2007, and I believe the five strategies outlined in this article have helped us elevate the quality of our online courses and programs.

Investigative Overreach on Campus: Faculty Perspectives and Strategies for Improvement
Review of Professors Speak Out: The Truth about Campus Investigations, edited by Nicholas H. Wolfinger (Academica Press, 2025)