Topics

Managing Student Complaints

Knowing how to handle student complaints is an essential skill for department chairs. In an interview with Academic Leader, Patricia Markunas, chair of the psychology department at Salem State University,

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Online Education Growth Rate Slows

Since 2003, the first year that the Babson Survey Research Group and Sloan-C published their national annual survey of the state of distance education, the report has shown online learning

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Fostering Strategic Autonomy

What if we were able to offer academic leaders a small cushion of free time (perhaps every other Friday afternoon) to reflect, dream, and devote their energies to what they

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An Outcome of Accountability

It is time for academic leaders to start bringing some balance into the age of accountability. The truth is that teaching and learning are far more dynamic than simply checking

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Responding to the Market

Market forces such as student and parent concerns about employability, students’ need for flexibility, and decreasing traditional-age enrollments in New England are causing Colby-Sawyer College to rethink its approach to

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