There are probably few tools we can use in academic leadership that seem less interesting than a checklist. We may sometimes even refer to checklists as though they were akin to sleepwalking our way through our jobs: “Well, if I never get to exercise my own judgment, you really don’t need a provost [or dean or department chair]. You may as well just use a checklist.” But as Atul Gawande argued in The Checklist Manifesto…

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


