Proactive Advising: A Case Study

The Student Success Center (SSC) on my campus was a peculiar collection of resources. There was the campus testing center, where students took various standardized exams, and next to that the Office of Disability Services. In the remaining suite of offices were the staff who made up the advising side of the SSC. These advising staff worked with a variety of student populations, including the incoming first-year students, the students who were on academic probation, and those who had been admitted conditionally; they also organized the tutoring and supplemental instruction resources.