Knowing how to handle student complaints is an essential skill for department chairs. In an interview with Academic Leader, Patricia Markunas, chair of the psychology department at Salem State University, offered advice on minimizing the number of complaints and managing those that do make it to the department chair.

Beyond Recognition: Faculty Awards as Catalysts for Professional Growth and Institutional Success
Faculty awards are more than acknowledgments of past success; they are strategic tools for advancing both individual careers and institutional priorities and can catalyze professional development and institutional advancement. Building