In the first part of this article, I discussed levels of intervention to help shift a system toward health. If we want to change trends such as exhaustion and burnout, we need to address the structures that are causing these patterns. I highlighted workload as a likely contributor to exhaustion and recommended that we reassess what we’re asking of our faculty, staff, and students to ensure it’s realistic and humane.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
