About 10 years ago, the academic deans and academic directors that make up the University Council on Teaching and Faculty Development at Tufts University noticed a problem. Academic leaders weren’t given the training and support they needed to excel in their positions. It was not a particularly unique problem—lots of institutions expect new leaders to magically know how to navigate the complexities of their new positions—but it was one in which they were committed to solving.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
