How much time do you waste scrolling through your inbox looking for that certain email that contains essential information you need right away? If you follow Keith Krieger’s advice, the answer is none. Krieger, technical training program director at Johnson County Community College, advocates managing email messages to minimize the number of messages in the inbox.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


