In viewing the organizational structure of our colleges and universities, there is a common hierarchy of faculty, chairs, deans, and higher administration that includes a president or campus leader and may include a provost or the equivalent. Much has been written about the interaction of chairs with their faculty. Inherent in the study of the work that chairs do is the partnership they must forge with their deans.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
