In academia as in every other aspect of life, effective communication is a key skill. And we must never minimize the importance of having this skill. Communication can either make or break a negotiation and resolve or escalate conflict. It can also make the difference between success and failure and in many cases raises one’s profile considerably.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence


