Department heads communicate in a wide variety of ways. Even as offices have adopted tools such as instant messaging, email is still a mainstay—love it or hate it. Email can be an efficient way for department heads to transmit information to individuals or groups, even across geographical locations and time zones. It can be the bearer of promotion memos and raises, announce grant awards, and deliver long-awaited curricular approvals. All these are good things.

Beyond Programs: Leadership Lessons from Ireland’s Inclusive Universities
During a recent sabbatical studying inclusive postsecondary education in Ireland, I visited four universities—University College Cork, Trinity College Dublin, Dún Laoghaire Institute of Art, Design and Technology, and Mary Immaculate


