Research suggests that 80 percent of decisions made in institutions of higher education in the United States are made at the department level. Of the approximately 80,000 department chairs, a full 20 percent leave their positions each year. The number one reason chairs list for leaving their chairpersonship is because of noncollegial, uncivil faculty members. In an ongoing 11-year study of more than 2,100 chairs that I and my colleague Richard Riccardi have conducted, managing conflict has consistently been the second or third most important skill/competency that chairs have said they needed to be an effective chair.
Beyond Programs: Leadership Lessons from Ireland’s Inclusive Universities
During a recent sabbatical studying inclusive postsecondary education in Ireland, I visited four universities—University College Cork, Trinity College Dublin, Dún Laoghaire Institute of Art, Design and Technology, and Mary Immaculate
Ashley Rodrigues
July 20, 2026
