Having a commitment to continuous improvement is an essential characteristic for effective department leadership (Lees et al. 2009). The process of making changes, both incremental and sweeping, that generate better outcomes, increased satisfaction, or enhanced efficiency is an expectation we have for our academic leaders. Promoting an agenda for improvement plays out differently based on a number of parameters, including whether the administrator is new or a veteran in the position, whether the individual was an internal or external hire, the current condition of the unit, and the resources available to the individual.

Character (Still) Counts: Moral Injury and the Case for Character Education
Many academic leaders remember the Character Counts! initiative from the 1990s and early 2000s. It was visible in schools and youth programs nationwide, emphasizing as core values the Six Pillars


