In one of the many, many virtual town halls between campus administrators and campus constituents this year—students, staff, faculty, families, alumni, board members—I was asked a seemingly simple question by a student about spring semester instruction:

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


