Unprecedented. Disrupted. Challenging. These are a few of the words that have been used—and overused—to describe the landscape of higher education during COVID-19. I would like to add one more word to the mix: transformed.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


