Department heads communicate in a wide variety of ways. Even as offices have adopted tools such as instant messaging, email is still a mainstay—love it or hate it. Email can be an efficient way for department heads to transmit information to individuals or groups, even across geographical locations and time zones. It can be the bearer of promotion memos and raises, announce grant awards, and deliver long-awaited curricular approvals. All these are good things.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
