Last year, I wrote an essay for Academic Leader suggesting that new deans should examine the administrative implements in their metaphorical ”toolbox” to make sure they were ready for the job at hand: providing leadership to their institution when difficult dilemmas require effective administrative action. Those tools included: (1) a hammer when it was imperative to come down hard; (2) a saw when a dean must decide to cut some program or individual loose from the institution; (3) sandpaper to smooth out the rough spots left by hammer and saw; (4) a drill when a complex issue requires more “drilling down” to reach the substrata of the issue; and (5) tape to bind up the fractures, broken relationships, and disconnected policies and practices needing mending.
Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence
Constance C. Relihan
May 18, 2026
