Presidential transitions are rarely easy. And yet, with effective communication strategies, the transition can actually strengthen a university’s culture and its relationships. How? Overcommunicating minimizes anxiety around “the unknown;” transparency stimulates trust and stronger relationships with key stakeholders; planning and systems simplify the complexities; and additional transition-storytelling opportunities engage curious audiences.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


