Despite a great deal of research on course evaluations, institutional policies and practices are not always well informed by that research. Faculty are often not as informed as they should be either. Anecdotal evidence, myth and folklore tend to prevail. It’s good to encourage faculty to learn more about how feedback from students can become a valuable source of instructional information, and that’s where this article can help.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence


