When students arrive at their computers – or their phone screens - for the first day of their online courses, no faculty are physically present to guide them through the syllabus, course expectations, or finding their way around in the class.It’s often a make-or-break moment for online students – either they open the virtual door to find directional signs and intuitive next steps, or they plunge into a pool of chaotic clicks that result in directionless drifting.

Ted Lasso’s Playbook for Higher Education Hiring Practices
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has not only taught us that football is life; it reminds us that leadership can make a significant difference in sport and


