When your institution faces a crisis, be it a dorm fire or a cyberattack, it is important to be ready to handle not only the event but also the communications and public relations challenges that come after. According to a small recent survey by Dick Jones Communications, most colleges and universities feel generally prepared, but the level of preparedness varies by type of crisis.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
