In the first two articles in this series, I focused on building on faculty strengths and improving the curriculum as core areas to which a new department head should devote attention. In this final part, I discuss a series of other important areas where they will want to seek key information and establish procedures that work.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence


