Back in 2004 I made the decision to develop my first online course. I was using online discussions in one of my face-to-face classes and having success with them—really, my primary motivation to teach fully online. So in 2005 I took the leap and offered my first online class. No training, no instructional design support, no media specialists to help me create fancy videos, not much of a clue as to what I was doing.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


