Strategic planning needs to be seen as a change process with a time horizon of three to five years. Anything less than three years is to be defined and acted upon through sensible budgeting. Anything more than five years is unrealistic about the effects changes will have on even the most thoughtful and well constructed strategic plans.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


