About eight years ago, California State University, Long Beach started work on a faculty development program to increase student success in courses with low completion rates. Many of these courses were “bottleneck” courses that slowed students’ progress toward their degrees. Completion rates in some of these courses have increased from 50 percent to 80 percent since the program began.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence


