Pitfalls of Using Student Comments in the Evaluation of Faculty

A hand holding a smartphone with the word "feedback" on the screen.
The use—or misuse—of student ratings of instruction (SRIs) in faculty evaluation is a frequent topic in higher education news. Unfortunately, popular press articles on the topic often garner more attention than the vast empirical literature. A recent review of the research by Linse (2017) pointed to common misperceptions about SRIs, offering administrators evidence-based advice on appropriate SRI interpretation.

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