About eight years ago, California State University, Long Beach started work on a faculty development program to increase student success in courses with low completion rates. Many of these courses were “bottleneck” courses that slowed students’ progress toward their degrees. Completion rates in some of these courses have increased from 50 percent to 80 percent since the program began.

Ted Lasso’s Playbook for Academic Leadership: Rethinking Performance Reviews
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its charm, but it also offered a masterclass in leadership. Ted’s approach—rooted in humility, emotional intelligence, and belief