I recently found myself in a large meeting with a room full of leaders in higher education: college presidencies, deans, and other managers and leaders from public colleges. There was the normal discussion of policies and data. People sat sipping from water bottles and coffee cups or answering emails on their phones or laptops. Maybe this scene will seem familiar to some of you. I’ve been in countless meetings like this one, but something about this particular meeting stuck with me.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


