In higher education, a common scenario plays out at institutions across North America. A problem is identified, a committee is formed, good work goes into developing a well-thought-out solution, changes are implemented, and three months later the issue resurfaces. Why is that? Is it our human nature to focus on a target, meet our goals, and then move on? I honestly don’t know, but I see this play out all too often when institutions want to move programs online.

How Leaders Shape, Signal, and Build Cultures: A Discussion Guide for Academic Leaders and Their Teams
Among the many desired traits most prized in academic leadership, the ability to shape (or reshape) institutional culture is sometimes overlooked in favor of fiscal acumen, the ability to drive


