In higher education, a common scenario plays out at institutions across North America. A problem is identified, a committee is formed, good work goes into developing a well-thought-out solution, changes are implemented, and three months later the issue resurfaces. Why is that? Is it our human nature to focus on a target, meet our goals, and then move on? I honestly don’t know, but I see this play out all too often when institutions want to move programs online.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence


