In recent years, higher educational institutions (HEIs) have come to rely more heavily on data-driven assessments for decision-making, including students’ satisfactory academic progress. The need for students to successfully complete courses also is causing HEIs to become more student centered by focusing resources on improving student retention and graduation rates. Student centeredness, in turn, requires a holistic approach to education—one that accounts for students’ diverse backgrounds, goals, and learning needs. Strategies to promote student success include increasing access to enhanced learning experiences, instructional techniques, and academic support services.

Ted Lasso’s Playbook for Higher Education Job Descriptions
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its wholesome optimism, leadership wisdom, and unwavering belief in people. The coaching philosophy that Ted (Jason Sudeikis) embodies,